Privacy Policy

We collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, billing details, and other identifying information provided during inquiries or onboarding.

Technical Information: IP address, browser type, operating system, referring URLs, and usage data.

Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences.

We use your data to:

• Match you with suitable developers based on your project needs.
• Facilitate billing and payment processing.
• Improve our website and services.
• Communicate updates, offers, and support.
• Comply with legal and contractual obligations.

We do not sell your personal data. We may share your information with:

• Developers or contractors you choose to engage through our platform.
• Service providers (e.g., hosting, analytics, or payment processors) under strict confidentiality agreements.
• Authorities if legally required (e.g., for fraud prevention or compliance).

We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or destruction. However, no digital system is 100% secure.

We retain your information only as long as needed for business, legal, or operational purposes. You may request deletion of your data at any time, subject to applicable law.

Depending on your location, you may have rights including:

To exercise your rights, please contact us at [email protected].

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

If you access Recloom from outside your country of residence, your data may be transferred to and processed in a different jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to South Africa and other countries where we operate.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect your experience on our site.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.